Prohibited Items

Please note that delivery with Ninja Packs is not available for the items listed below.

	(Ninja Pack Specific) Bulky items including (but not limited to) dumbbells, weights, packets of rice over 5kg
	(Ninja Pack Specific) Unprotected glass items including (but not limited to) bottles and containers of any kind. Each glass item should be wrapped in bubble wrap and overpacked in a protective hard box.
	Poisonous or Toxic Substances
	Firearms or Swords
	Religious Artifacts
	Living Plants
	Living Things
	Human or Animal Remains
	Cash, Cheques, Bills, Stocks and other Marketable Securities
	Credit Cards or ATM cards
	Perishables such as Vegetables, Fruits, etc
	Written Drafts, Original Films, Tapes and Film Material which cannot be reproduced
	Examination Certificates, Passports and Insurance Documents which cannot be reproduced
	Flammable, Ignitable or Volatile Items such as Fireworks, Kerosene, Gas Canisters or Paint Thinner

More information

Please note that delivery with Ninja Packs and other Ninja Van delivery services is only available if your parcel(s) strictly follow our packaging guidelines. Additionally, Ninja Van will only be able to deliver within designated serviceable areas.

For more information related to purchasing Ninja Packs on this website (payment, delivery, exchange policies, etc.), kindly refer to our Terms of service. As per our Ninja Packs Terms and Conditions, Ninja Van’s liability for any loss or damage to delivery items using Ninja Packs shall be limited to SGD 50, inclusive of the cost of the polymailer. Claims are to be submitted to Ninja Van within 30 days of order creation, or 1 week from successful delivery order. Any claims received after this period will not be recognized.